Merchant Review Survey Page

Our customers are saying about us:

I received my screen and I'm extremely happy with my experience. I ordered my screen on Sunday, it shipped out Monday and I got it Tuesday.

The box it came in was clearly labelled with 'fragile' stickers and the screen itself was in bubble-wrap.

It took me less than an hour to replace my screen (I followed the video tutorial)

Like others, I was skeptical of laptopscreens.com but I'm really glad I gave them a chance. Best Buy quoted me $400 to replace my screen and small shops were charging $150-200 with a couple days days turn-around time. I ended up spending just under $80 total. Sweet.


VINCENT TANG
Mar 13, 2012
Note! This is original review by our customer

Thanks for the quick ship and send - screen's better than the original, and install was only a minor pain, due to the laptop's cable getting messed up a bit and too much tape.


Brendan Keyport
Mar 08, 2012
Note! This is original review by our customer

Dropped my laptop Sunday night.....ordered the screen Monday......Received the screen at noon on Thursday and had my laptop running by 12:30.  Followed the tutorial videos and it was super easy.  Thanks for the screen and support.  Why would anybody take it to a computer repair?


Lawrence Ragan
Mar 08, 2012
Note! This is original review by our customer

To whom it my concern,

Thank you for the on time delivery of my laptop screen. Everything went smooth.
I was a little sceptical about this company, but after proving yourselves I am a satified customer. I will be shopping with you guys in the future.

P.S.
     Thanks for the email about videotaping my installation for cash. You guys are great.


Damion Steer
Mar 08, 2012
Note! This is original review by our customer

Blown away by your service, 52 hours from the order confirmation screen was at my house.
I also enjoyed the research tools for the identification of the right screen.
Thank You!
If necessary I will surely be still Vs. customer

giuseppe davare

Tolmezzo
North-east of Italy


Giuseppe Davare
Mar 08, 2012
Note! This is original review by our customer

I recently ordered a screen for my acer laptop and it was very easy to install. it fit and with a twist of a few screws , the old screen was off and new one was in place. i had assistance from my daughters friend and he did it so fast. i am very pleased with my order from laptopscreen.com.


loraine spence
Mar 07, 2012
Note! This is original review by our customer

Great service so far. Obviously, course I just received a replacement screen for my Lenovo E420.

Reason I went with this company, despite being half a world away was the cost and the stock they have. They are very competitive (total cost including shipping) to other online sellers I googled/binged.  They are also a fair bit cheaper than even ebay sellers. Furthermore I needed a matte screen and most sellers cannot guarantee that.

Shipment is very fast. the shipping cost of nearly 80% of the price of the screen must have ensured that! Ordered early on Saturday OZ time and arrived Tuesday. 3 days. Very impressed.

The screen apparently wasn't made specifically for the Lenovo E420 but it looks the same and fitted exactly the same. So far I haven't noticed any dead or bright pixels yet and hope I never do. I did email them regarding why there were no FRU numbers for the two E420 screens available on their site. They replied about how their screens don't go through Lenovo's hands, so no Lenovo FRUs. I took a pun and it worked.

Advertised warranty is very good (3 years) compared to other sellers from 30 days to 2 years. Hopefully I never have to RMA, considering the cost of shipping half a world away.

The video on their site did helped a lot when it came to replacing the screen. Reckon it took me less than 1/2 hour.

So all in all I would recommend this company despite reading about the negatives on the web. Who knows, might even visit their brick & mortar shop I'm next in Vancouver. LOL.


RUHappyATM
Mar 06, 2012
Note! This is original review by our customer

I just want to say thanks to you guys for how fast this screen arrived to my location from where you guys are.  You are a life saver; my screen works great!  I can now continue and catch up on my website designs and photo designs.  Thanks once again and I will be ordering another screen for another computer of mine's in the future.


Carl LaFitte
Mar 06, 2012
Note! This is original review by our customer

I'm a student, who uses her computer every single day for schoolwork outside of class and for taking notes during class. That being so, I NEED my laptop for school.

When my laptop screen cracked, I panicked and quickly ran to the student Tech repair store to get an estimate. They estimated a cost about $200 and would need to hold my computer for at least 72 hours. I thought perhaps Sony might be able help me, considering my laptop is only two months old. Except Sony's estimate? Try a whopping $500 MINIMUM. On top of it, I'd be without my laptop for at least a week.

I am so thankful I found this website! I ordered my laptop screen and within less than 48 hours my new screen was at my door! I'm a girl who knows a decent amount of information about computers, but I'm not computer science major. I'd say that this repair can be done by just about anyone! This saved me HUNDREDS of dollars (and time!) Thanks, Laptop Screen!


Sara
Mar 01, 2012
Note! This is original review by our customer

Hello. It was with some trepidation that I ordered a new screen for my D620, which was very faded. I took the plunge and was quite happy to receive my replacement screen in 2 business days. I have now installed it, and it looks as good as new. Have already, and will continue to recommend this to rejuvenate older laptops.

Jim


Jim Cann
Feb 29, 2012
Note! This is original review by our customer

You guys saved me my computer and a lot of time and effort.  For the Lenovo X220, users should be wary that there is a lot of electrical tape to deal with that makes the connection harder to set, but I'm amazed at the improved visual quality over the screen I broke and glad to see that the daunting operation was a success.


Alan Lenarcic
Feb 29, 2012
Note! This is original review by our customer

Fast shipping and quality screen.  Will recommend and use again.  Thanks!


Perry B.
Feb 29, 2012
Note! This is original review by our customer

Thank you Laptop screens.com, I have now ordered four screens from your website and had Excellent results with all of my orders.  Excellent Customer Service, very fast shipping and Very inexpensive screens.
We will do business again and I do reccommend you to every one . I have nothing but Good things to say towards your company.

Thanks Again

Brad


Brad Martin
Feb 29, 2012
Note! This is original review by our customer

I am very happy with my purchase from your company, speed of delivery, condition at time of delivery, and price.  Shipping was a bit high, without less expensive options, but I've never ordered from Canada before. Will DEFINITELY order from you again.
Thanks,
Scott


Scott Beatty
Feb 28, 2012
Note! This is original review by our customer

I'm Very impressed by your service, first when i asked question i got reply from customer service in less than 10 minutes. second when i placed my order it was a supper fast service ..the item shipped in the same day of order and i got it the next day in AM "I used FedEx Proiority".
I'm so Glad this service exist i bought new Laptop and the only thing I hated in it is the Matte screen..but i didn't know that a replacing laptop screen can be that easy till i checked this site and i watched the Video.

Thank you again Laptopscreen for this great


Alaa Mousattat
Feb 28, 2012
Note! This is original review by our customer

thank you! Your buisness is terrific. I am very pleased with your service and product. I will be ordering again!


paul hardesty
Feb 26, 2012
Note! This is original review by our customer

Just wanted to thank you for the great service. The screen arrived in good order, well packaged, and it is working just fine! My wife is overjoyed to have lappy back in action!

Regards,
Rich Gouette
Auburn, Maine


Rich Gouette
Feb 25, 2012
Note! This is original review by our customer

I received the shipment on time and it's working perfectly for me.Thanks for the professionalism and i really thank you that it worked out perfectly.
Keep up the good work.


Elizabeth Chanda-Evans
Feb 25, 2012
Note! This is original review by our customer

I broke my toshiba laptop screen...at buy best would not give me nothing on my new laptop as they said that to repair it is to expensive.
I looked on internet and I found laptopscreen.com . Even thou at the begging I was a little bit suspicious, because I found it impossible to pay only 55$ for my screen after what best buy said...I watched all instructions on how to change and all that. I was very very very very surprised when I got my new screen and started to change it to see that the old broken one is the same (producer, number, all) as the new 55$ one. All works perfect. Its the same screen!!! Very easy to install. The delivery was perfect. All. I recomand this!


Nicolae-Gabriel Predescu
Feb 24, 2012
Note! This is original review by our customer

Received my screens today and I must say I was nervous. Replaced both screens and so far everything has been perfect.  My nervousness can be attributed to the price I paid for two replacement screens, I kept wondering what would be wrong! Great price, communication, product and shipping. Hopefully, I won't need another screen anytime soon, but if I do I will be back. Thanks!


Dee Williams
Feb 22, 2012
Note! This is original review by our customer

Hi Team,

A brief note as "Laptopscreen" deserves all the praise.

Price: The best price by my reckoning.

Product: Exactly as ordered, fitted and working perfectly.

Packaging: All possible precautions were taken. Very impressed with the care taken---bubble bag in yet another bubble bag in a box and clearly marked fragile/handle with care!!!

Freight: Considering I live in New Zealand which is near the end of this world, just 4 working days including the day the order was processed by myself to the day of receipt.

Outstanding business to deal with and will certainly be recommending "Laptopscreen.com.

Congratulations to all.

Kind regards
Phil

P.S. you are welcome to use my comments/name as referral/feedback.


Phil Hewitt
Feb 20, 2012
Note! This is original review by our customer

I cant thank your service enough !!!! Your "how to vidio" on screen change was excellant !!!! Your cost was super reasonable,and 3 day shipping......what more could someone ask for !!!!!! After I accidently cracked the screen, I literally was about to dump the very machine i'm typeing on,but thanks to your business you saved me from spending another $400.00 for a new laptop !!!!!

                                    Thank you again !!!!
                                           Sonny Braden


sonny braden
Feb 17, 2012
Note! This is original review by our customer

I am technically inclined but even so this was extremely simple. First, I watched the video on removing screen. Easy to do. Then, input the part number in the search part on this website and found the part. Ordered it. Arrived two days later. Installed according to video instructions. Done. Beautiful screen, GREAT price, excellent instructions on this website.

The packaging material the screen came in could and should be better but overall I would order again!


K.M.
Feb 17, 2012
Note! This is original review by our customer

Received screen, did video install per your request for Google. will post probably Monday sometime.  Moving quiet fast it takes 12:23 secdonds to do the complete process on camera so I will have to cut it somewhere.  Nice screen, very fast ship, very pleased, not afraid to recommend you to anyone in the future...


WR


WR Howey
Feb 17, 2012
Note! This is original review by our customer

I am truely amazed really fast shipping.Screen is more perfect then when i bought it.Package it came in was perfectly packed and looks like someone took great care at making sure it got to me in prefect condition.Thanks again extremely happy = ]


matt
Feb 17, 2012
Note! This is original review by our customer

This was convenient, awesome, easy & simple.  I'm more than satisfied!


Lucie
Feb 15, 2012
Note! This is original review by our customer

I am very happy with my purchase from laptopscreen and was very satisfied with how fast and reliable i got my order when i placed one for my toshiba laptop . Thanks again also i noticed that you dont have Cayman Islands in your shipping you should add us. I will highly recomend laptopscreen.com
Romell Coe
Cayman Islands


Romell C. Coe
Feb 14, 2012
Note! This is original review by our customer

The best and most reliable lcd part web-shop ever! I ordered 1x lcd for my asus laptop and I got it 2 days later! The screen works like a charm and it was pretty cheap. Great price and service. Keep in mind that I live in Denmark, that's 3800 miles from Canada... 2 days from the time that I ordered the screen, till I got it in my hands... Great shop!


Christian Mikael Alsing
Feb 12, 2012
Note! This is original review by our customer

Order nr 1328663942

Thank you very much. Fast and precise handling exellent tracing information. The screen was delivered about 12.00 local time.  After some TV watching I changed the screen. Your video was very instructing and the changing did not take more than about half an hour.


Anders Nyström
Feb 10, 2012
Note! This is original review by our customer

I had a great experience with laptopscreen.com.  You had the exact screen I needed at a great price. Way better than the competition. The checkout was simple and secure.  The shipping was fast and the install was easy with your video tutorial.  Thanks again for the great service


Jason in Maryland
Feb 10, 2012
Note! This is original review by our customer

just wanted to say thank you for the great service ordered on wed. arrived on mon. thanks again.


tom kenny
Feb 08, 2012
Note! This is original review by our customer

I ordered a screen to replace the broken one on my daughter's old Acer laptop.  This poor machine had been bought new and barely used before the screen was broken, and it seemed a shame to throw it away; and since she'd since bought a new one I was finally able to convince her to give it to me to see if I could repair it.  After reading the guides and instructions posted on your site, I was convinced that I could.
My order left your warehouse very quickly; my only argument is with FedEx, who managed to sit on the delivery in spite of my paying extra for 2-day service.  Five days later...  Next time I'll use UPS--at least they knock on the door or ring the doorbell before leaving a failed delivery notice, lol.
Once the new screen I purchased was installed, the little machine came up right away, and it is absolutely gorgeous--much much sharper and clearer than the matte finish screen the laptop originally came with.  I am very happy to have found a quality replacement for a reasonable price--and I have myself a fully functional laptop.  Thank you!


Jan McLean
Feb 08, 2012
Note! This is original review by our customer

I ordered my Lenovo G560 screen and it arrived surprisingly fast.  The tutorials were very useful for installment of my new screen.  Thanks so much! Your company is greatly appreciated! Very Pleased!


Nicholas Call
Feb 03, 2012
Note! This is original review by our customer

I have ordered many screens from here and they ship fast and prices are great.

thanks, you guys are great..



Semper Fi,
Mike


mike
Feb 02, 2012
Note! This is original review by our customer

Quick shipping. Flawless screens with not one dead pixel so far. Always the right screen I order.

You guys really rock! Thanks


Jacob Graham
Feb 02, 2012
Note! This is original review by our customer

Ordered a new screen for my Inspiron 1545. Shipping was fast and screen fit like a glove.  Back up and running in no time.  I will definitely recommend you to anyone I know who needs a new laptop screen.  Great work!!!


Charles Salemi
Feb 01, 2012
Note! This is original review by our customer

Good Afternoon:
I ordered a laptop screen for my Toshiba Satellite a few days ago.  It came in within the 2 day Fed Ex shipment window.  I installed the screen in less than 20 minutes, and it works!  I thank you and I would recommend your products and your service to anyone.  This is value plus trust!
Thanks,
Reggie Baker


Reggie Baker
Feb 01, 2012
Note! This is original review by our customer

I just want to thank you for your prompt response to my order (ticket number 82166).  The screen arrived a day sooner than promised by Canada Post.  I've installed the screen into the Acer One laptop and everything is working well. I'll mention your company and its excellent service to my friends.


T T Vandergraaf
Feb 01, 2012
Note! This is original review by our customer

I recieved my computer monitor today your website made it so easy to order and install. Thank You so muchn for the great product, price, shipping and sevice.

Jennifer Callaway


Jennifer Callaway
Jan 30, 2012
Note! This is original review by our customer

I am very pleased with the new display I received.  It fit perfectly into my Toshiba laptop.  I watched the video you have posted on how to replace the screen for my model.  I could have figured it all out myself, without instructions, except for the main connector which uses clear tape to secure.  Your video showed how to remove and replace that delicate connector.  All fits perfectly and is the exact screen as the original.

I HIGHLY recommend your company!  Anyone can replace a screen in their laptop when they order a new screen from you and follow your instructional video for their model laptop.

THANKS!!!

Howard


Howard Smoyer
Jan 30, 2012
Note! This is original review by our customer

Just wanted to thank you for the quick service, I got my Acer screen in two days and it works great. My son uses this notebook for his DJ business so your speedy service was most appreciated. Hopefully I won't need to use your service again but I will no doubt spread the good word.


Steve
Jan 28, 2012
Note! This is original review by our customer

just recieved and installed the screen I ordered. Works great. Thank you for your prompt service. Will recomend your company to everyone I know.
Thank you
Sincerely
Jeff Smith


jeff smith
Jan 27, 2012
Note! This is original review by our customer

Thank's for the best service I have ever got from anyone, FAST,THE RIGHT PART ,AND VERY VERY EAZY TO USE WEB SITE.
thank's again
Ben


Ben Reed
Jan 27, 2012
Note! This is original review by our customer

I had done some basic laptop work and needed to replace the screen on the 3 day old laptop with a cracked screen (Merry Christmas...).  I followed your instruction video online just to be sure I got it right... It could not have been easier.  I must admit, I was worried about buying a $75 part from a company I did not know, from Canada, no less, BUT  You sent just the part I needed, ordered by part number obtained from Toshiba.  It was a perfect fit...

I don't typically write reviews, but I wanted to let anyone who may read this that MY experience with laptopscreen.com was flawless.  I found several bad reviews, but wanted to give credit where credit was due...
GOOD JOB!


Timothy Cornelius
Jan 24, 2012
Note! This is original review by our customer

Hello,,, I just wanted to take a minute to thank you for your excellent service and awesome website.. My laptop took a fall a few weeks ago,, I thought that I had a total loss on my hands as it would be too costly to send it out for repair, until I found your website... I was easily able to find my screen and ordered it last week,, it arrived last night and I just installed it and fortunately that was all that was wrong was the screen... You guys/gals rock.. I would deffinetly recommend your company to anyone I know that needs the GREAT service you provide.
Thanks again,, A very happy customer,, Joseph Gray..


Joseph Gray
Jan 24, 2012
Note! This is original review by our customer

Just got my screen for an Acer Aspire 7745. Took all of 30 minutes top to replace. New screen fit perfectly and works great. THANKS Saved a ton of money doing it myself. I did find a PDF on line specific to this model which some steps are a little different from your videos. If you reply I can send the PDF as an attachment. Now that I think of it I should have shot my own video for you.

Again nice service
THANKS
Orlando Perez


Orlando Perez
Jan 23, 2012
Note! This is original review by our customer

You guys are simply amazing. I Got the product quick and without any problems. I was given great easy to use instructions by the website. Very impressed! This is my new go to site.


Giovanni Ramos
Jan 20, 2012
Note! This is original review by our customer

We made our first order with you a couple of days back and have already received the screens. Amazing. Really good fun seeing all those "exotic" places on the UPS tracking site too.

Andy.


Andy and Jodie Hobbs
Jan 19, 2012
Note! This is original review by our customer

I was a little skeptical when I first found this site, and of course searching the web always brings mixed reviews, but I decided for the price, I couldn't resist. I am very glad I decided to order! I bought a new screen for my Gateway FX laptop, and it was pretty easy to swap out the screeens. The only snag was getting the video connector cable attached, as the parts are small, and my hands are big! It took about two minutes to finesse the connector in, and that was the hardest part! I would highly recommend ordering from this site, watch the demo videos a couple of times, and if you have a small phillips head screwdriver you will be good to go!


Glen Harrington
Jan 14, 2012
Note! This is original review by our customer

My experience continues to be exceptional! I have always received a quality product each time I ordered LCD screens from your company. Then, on top of the quality, I get additional discounts when I purchase more than one item. I get very excited about your three year warranty, the added discounts, and the exceptional pre- and post-support, that ensures I get the screen that I need and most important to me, "it works". My clients are satisfied and so I am satisfied! Keep up the fantastic work for the duration of our long-term relationship.


Adell Brooks
Jan 14, 2012
Note! This is original review by our customer