Dead Pixels Explained

We have collected some information below about dead pixels and what are today's commonly accepted industry standards regarding this matter.

Wikipedia about dead pixels

Dell's support about dead pixels

"... display with up to 2 fixed pixels is within industry standards and is therefore considered an acceptable display ..."

Apple dead pixels policy

HP-Compaq dead pixels policy

Having or not having dead pixels is not an indicator of the quality of the LCD screen. The possibility of having dead pixels comes as part of the technology of making LCD screens, and respective manufacturers do not treat 2-5 dead pixels as a defect that is sufficient enough to scrap the display.

However, your satisfaction is our highest priority and if your new screen is not up to your expectations we will be happy to arrange an exchange of the screen.
To request a replacement please login to your account at our website, go to Orders section and click Replace item.

last updated June 14, 2018