How an order placed by mistake can be cancelled?
Customers who paid with a credit card directly at our site need to submit a new support ticket. Please have your order number ready. Your order will be canceled and refund issued within one business day. Please note that a debit transaction will definitely appear on your credit card statement as it occurs instantly when placing the order. A credit transaction will follow in a few days.
Customers who paid with PayPal, Interac or Wire Transfer can cancel unpaid order in Orders section.
Customers who paid with PayPal, Interac or Wire Transfer can cancel unpaid order in Orders section.
On the next page, confirm the order cancellation by clicking on I confirm button.
Your order has now been cancelled:
Also see I tried to pay for the order and connection was lost between PayPal and your server. What can I do?
last updated June 14, 2018