After dropping my computer and cracking my screen, i called around to several locations...most of them wanted $250 or more to replace my screen, for a little more than that i could have a new one.  My computer is just over a year old.  I found your site on a bing search, looked at some reviews and called customer service.  I spoke with a gentleman two times that night, he helped me locate the correct model number and helped with my ordering process.  I watched the videos on how to remove, then how to replace the screen and it was EASY!!! I received my screen in 3 days by UPS.  I was nervous replacing my screen thinking I would surely mess something up! So, I just had to leave a review! very happy customer!! i will pass on your website!