Its been 9 years im in System Support business in New York and been ordering LCDs from different companies. This is the first time I'm writing feedback and first time I order LCD from Laptop Screens last week. They shipped in 24 hrs, i got shipping on time. LCD was New as described online. Only thing Im not happy about packing but otherwise service is grrrrrrr8. Simply Laptopscreen.com is the BEST in all aspects.