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Free returns at LaptopScreen.com

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We understand, that sometimes even though it seemed that way, the screen was not a problem. Our products are returnable within 45 days from the date of purchase.


To ensure a hassle-free return, we will issue a prepaid shipping label (if you are within Continental USA/Canada). Note, that we do not charge any restocking fees, and we do not require a reason for the return.


To return a screen, you need to follow these steps:


Step 1. Contact our Support Department by creating an RMA request via a Support Ticket from your account (or use this form if you have checked out as a guest.


Step 2. Print the label provided by our Support Department, box us the screen securely (preferably, using the same packing materials the screen came with), and follow the instructions provided with the RMA.


Step 3. Once the screen is tendered to our facility, we will inspect it, and will issue a refund or a store credit (at your choice) within 3 business days.


All returned screens must be in the condition that they were originally shipped to you.

All returned screens must have all original labels in place and be free of any signs of usage, tampering and dents.

The screens must be returned to us within 20 business days after RMA has been issued.


Please note, that initial shipping charges paid at the checkout are not refundable.



We have shipped to

USA:

New York, Bellingham, Fort Lee, Lebanon, Titusville, Bronx, Pineville, Terrace, Pearl, Cleveland, Rockford, Jackson, Coshocton, Rogers, Los Angeles, Miami, Chicago, Fayetteville, Elko, Seattle, Everett, Spokane, Portland, Salem, Eugene, Medford, San Francisco, San Jose, Sacramento, Redding, Fresno, San Diego, Needles, Las Vegas, Phoenix, Nogales, Salt Lake City, Flagstaff, Santa Fe, El Paso, Missoula, Helena, Boise, Denver, Colorado Springs, Bismark, St. Paul, Grand Forks, Madison, Moorhead, Billings, Idaho Falls, Austin, Dallas, Oklahoma City, Tallahassee, Columbia, Atlanta, Kansas City, Nashville, Lincoln, Springfield, Des Moines, Anchorage, Eureka, Bethal

Canada:

Vancouver, Calgary, La Ronge, Innisfil, Macgregor, Barons, Saskatoon, Thunder Bay, Estevan, Watson Lake, Ancaster, Craven, Alberta Beach, Regina, Lloydminster, Airdrie, Sherbrooke, Wickham, Hamilton, Edmonton, Cornwall, Montreal, Kelowna, Fernie, Duncan, Victoria, Salmon Arm, Ottawa, Toronto, Halifax, Quebec, Winnipeg, Yellowknife, Whitehorse, St John's, North Bay

South America:

Rio de Janeiro, Montevideo, Buenos Aires, Mexico City, Santiago, Lima, Quito, Guayaquil, La Paz, Sucre, Asuncion, Brasilia, Salvador, Cayenne

Europe:

Berlin, Lisboa, Montijo, Pembroke, Crete, Vienna, Erlangen, Agen, Madrid, Bruxelles, Wiltshire, Klaipeda, Marino, Mayo, Derby, Grenchen, Burgas, Cavan, Dublin, Barcelona, Vercelli, Torcy, Nordborg, Blois, Bergen, S. Lanarkshire, Salloniki, Bolzano, Parma, Oulu, Hensies, Amsterdam, Lyon, Hannover, Remscheid, Krakow, Wroclav, Arnskadsvik, Anyksciai, Vilnius, Edinburg, Uppsala, London, Paris, Rome, Hamrun, Veracruz

Africa:

Tripoli, Johannesburg, Cape Town, Adeje, Nairobi

Asia:

Beijing, Hong Kong, Tokyo, Lebanon, Izmir, Ramat Gan, Sabah, Tbilisi, Yerevan

Australia:

Sydney, Darwin, Melbourne, Brisbane, Freshwater, Victoria, Pinkenba, Perth, Adelaide, Canberra, Peninsula, Albany, Esperance

LaptopScreen.com at a glance


LaptopScreen.com has been in business for over a decade. We served over 500,000 customers, with over 40,000 unique laptop models, in over 80 countries around the world. We have hands on knowledge of the LCD screens: direct, tried and proven. That is why our on-line store is the authority on LCD screens.

We are a truly international company:
- East Cost distribution center in Newark, DE, USA
- West Coast distribution center in Las Vegas, NV, USA
- Shipping facility in Vancouver, BC, Canada
- Shipping facility in Toronto, ON, Canada
- Shipping facility in London-Gatwick, United Kingdom
- All orders paid before 1pm PST ship the same day
- All listed items are physically in-stock
- All orders have a tracking number attached

Service is a priority for a customer centric company:
- Support requests are answered around the clock
- Making an order on our website is quick and optimized
- On-line chat and Toll-free telephone options are available 12 hours per day
- All phone calls, support tickets and e-mails are answered by our own staff at our own premises
- Support department has actual hands-on knowledge of LCDs and computers

Our prices are among the lowest in North America and reflect a lower market price world-wide because:
- We ship thousands of screens per week
- We optimize every business process to state of the Art.
- We maintain strong, long-term and meaningful relations with our suppliers

We strive to offer the best LCD warranty terms world-wide:
- Device's lifetime warranty protects your new LCD for as long as you keep using your current device.
- All manufacturer defects covered, except for physical damage

To summarize:
We strive to be the highest selling, the most reviewed, and a very competent & customer centric company.
We understand the needs of our customers and have always strived to be the best in our field.
Through years of hard work, unique content and honest business practices we have achieved renown and respect of single-time purchasers and professional repairers world-wide!

We thank our customers, more than half of whom are our repeat supporters, for making us what we are today:
A vibrant technology company, a contributor to the repair community and a world leader in LCD replacement!