Ordered 2 screens and a tool kit on Monday. Arrived Friday, well packed, and both laptops were mended within a couple of hours. Screens fine and exactly what we ordered. The tool kit was an after-thought to make life easier, and turns out to be very good, though it lacks an anti-static wrist strap.

We had a technical issue with payment - our money was paid to laptopscreen.com but their software claimed the order had not gone through. The first chat session was very helpful, the second rather less so (person seemed disbelieving and unhelpful), but once it was a normal working day the technical team sorted the problem, we received an informative (and apologetic) email and the items were dispatched straightaway. Five stars.